II-VI Marlow Blog

Leading-Edge Support

This entry was posted in Technical Library on December 19, 2017 by II-VI Marlow Industries

The II-VI Marlow team is well equipped to support your design efforts with a multitude of skills and services. Research and development is a very significant part of our company. We strive to develop products that give real value to our customers. We also continue to incorporate new technological solutions developed by our scientists and engineers that yield significant improvements in overall thermoelectric performance.

Application Engineers
Application engineers guide customers through the thermoelectric design process, evaluating requirements and ensuring the optimum thermoelectric solution is selected for the application.

Design Engineers
For advanced design support, II-VI Marlow assigns a team of thermal analysis and mechanical engineers to support the design process. With over 150 years of combined experience designing thermoelectric solutions, II-VI Marlow’s design team offers the highest level of support for customers.

Value-Added Thermoelectric Solutions
II-VI Marlow offers value-added thermal solutions to service customer requirements. From individual components to assemblies/sub-systems or complete end-use products – II-VI Marlow is a full-service, vertically integrated manufacturer.

Supply Chain
As a division of II-VI, II-VI Marlow has a direct source of Tellurium (material used in thermoelectric devices). II-VI Marlow also utilizes suppliers in the U.S.A. and Asia for heat sinks, fans and well blocks to aid in the assembly process.

Assembly and Test
II-VI Marlow manufactures thermoelectric solutions at both our Dallas, TX (USA) and Vietnam facilities. II-VI Marlow also maintains assembly and test facilities in both Dallas and Vietnam, with the ability to incorporate contract assembly and test work. Both facilities are ISO 9001:2000 certified and maintain the Malcolm Baldrige quality standard.

Account Management
For each customer, II-VI Marlow assigns an account management team.

  • A customer service specialist handles order placement, administrative document and delivery scheduling needs.
  • An account manager serves as the primary contact, preparing price quotes and overseeing project operations.
  • A design engineer with thermoelectric experience in the customer’s industry/market will oversee technical development and production design to support the project.

Have any questions or challenges? Contact our experts via the link below.

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