II-VI Marlow Blog

II-VI Marlow Quality Management System

This entry was posted in Technical Library on December 19, 2017 by II-VI Marlow Industries

Ask for a reference – our customers agree – “quality” serves as II-VI Marlows’ primary differentiator in the field of thermoelectric technology.

At II-VI Marlow, quality is at the heart of business philosophy. For every product or service II-VI Marlow provides, we seek to meet or exceed our customers' expectations, without exception.

To reinforce this commitment, each employee takes a personal, daily pledge to do their job “right today, better tomorrow,” with priority given to the customer’s interest and requirements.

Our Quality Management System is based on the following principles:

  • Centralized Customer Focus
  • Leadership
  • Involvement of People
  • System Approach to Management
  • Continual Improvement
  • Factual Approach to Decision Making
  • Mutually Beneficial Supplier Relationships

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